POSITION SUMMARY/STRATEGIC ROLE

The Director of Program Management and Deployment leads a global team, and provides strategy and direction for major program initiatives. The Director will align the team to ensure projects are delivered on time, on budget, on quality, and on value, while working across multiple business partners to adopt and adapt to changing business needs.

The Director provides leadership in the establishment and maintenance of relationships with pan-regional semi-government organizations, government ministries, central banks, industry associations, and other NGOs. The Director sets goals, monitors work, and evaluates results to ensure that departmental and organizational objectives and operating requirements are met and are in line with the needs and mission of the organization. 

 KEY ROLES & RESPONSIBILITIES   

• Deliver technology programs on time, within budget, and to quality standards, while ensuring maximum value at an acceptable level of risk
• Provide research, high level analysis, and quantitative assessment
• Plan projects or work packages upfront by leading the estimation efforts
• Ensure programs meet the requirements of the organization’s standards, policies, and procedures
• Manage all phases of the deployment of the Multi-Dimensional Digital Economy Application System (MDDEAS™)
• Support the technology partners that will build, deploy, operate, and maintain the MDDEAS™, including a complete suite of logistics and supply chain applications
• Manage the departmental agenda to achieve organizational objectives
• Advise and provide analysis for upper management to scope and prioritize potential technology projects
• Implement corporate policies, procedures, and organizational structure for assigned deployment unit within the framework of corporate policy
• Assist business partners in liaising with government officials such as Ministries of Trade, Finance, and Economy as well as central banks and NGOs to co-convene events related to our global initiative
• Assist in the establishment of and ensure compliance of operational units’ short-term and long-term goals with overall corporate objectives
• Plan, staff, and supervise all assigned work unit activities through subordinate managers to ensure a cohesive deployment unit
• Ensure proper reporting structure with regional/corporate functions
• Advise Vice President on strategic business development and key corporate planning initiatives that relate and impact the deployment of the company
• Enforce high quality standards
• Manage project performance and intervene as needed to meet objectives
• Manage the departmental budget and staffing requirements
• Direct the internal technology team, integrated services providers, and technology partners to ensure successful deployment and ongoing delivery of services
• Support the security of the organization's information and architecture
• Evaluate team performance and encourage individual improvement efforts
• Ensure proper departmental execution of the corporate continuous improvement policy
• Ensure thorough and accurate cost estimates to help plan and justify potential projects
• Perform additional assignments as required by the deployment unit, company, or as directed by the VP of Technology

APPOINTMENT CRITERIA  

Qualification & Experience

• Undergraduate degree in Project Management, Information Technology, Engineering or any related field is required; MBA degree preferred
• A minimum of ten years of experience, including a minimum of five years of increasing responsibility in Project and Program Management Experience in Logistics Industry and Technology Application
• Proven track record in the management of company operations, process implementation, and quality assurance
• Ability to build strong trusting relationships, both internally and externally
• Experience in managing complex IT projects with various teams
• Taken part in multiple full project life cycles and in a client facing role
• International travel flexibility with minimal visa restrictions

Competencies/Skills

• Project management skills - will manage projects in many different countries
• Discrete with high level of professionalism at all times in the daily management of the team
• Excellent organizational skills with strong attention to details
• Strong initiative and sound judgment, with a leadership perspective to ensure teamwork and inspiration to the team
• Excellent ability for public presentations and interaction at all levels, internally and externally
• Impeccable communication and interpersonal skills
• Excellent analytical and decision-making skills
• Multi-lingual fluency in at least 2 languages
• Fluency in written and spoken English
• Action-oriented with a keen sense of urgency

POSITION SUMMARY/STRATEGIC ROLE
The Manager of Deployment is responsible for performing the tasks associated with the organization’s Technology Deployment operations, with immediate focus on successfully delivering country Trade Efficiency Assessments (TEA), also known as Shipment Efficiency Assessments (SEA) reports. This position reports to the Deployment Director, with a focus on research analysis. The Manager supports the deployment process as well as all aspects of project management.

KEY ROLES & RESPONSIBILITIES   

• Expertly utilize data organization, analysis and reporting tools
• Take ownership of data validation and analysis, leading to quality assessments and summaries
• Participate in research and analysis as well as write economic and trade reports
• Train and supervise coordinators and research assistants on evaluating data quality and pointing out anomalies
• Provide project management support such as task allocation planning, progress tracking, cost estimation, vendor selection and management , etc.
• Liaise with team members across multiple locations
• Perform additional assignments as required by the needs of the operational units of the organization

APPOINTMENT CRITERIA  

Qualification & Experience

• A Bachelor of Science or Bachelor of Engineering in any of the following fields of study: Computer Science or Engineering, Mathematics or Economy (with some Computer Science background); M.S. preferred
• Demonstrable expertise and skill in data collection, analysis, and interpretation
• Experience in technology solutions deployment and assessment

Competencies/Skills

• Excellent command of English writing
• Excellent analytical skills
• Strong communication skills
• Efficient and solution-oriented 
• Ability to work under pressure and to pay full attention to details and data anomalies

POSITION SUMMARY/STRATEGIC ROLE
The Deployment Assistant Manager/Coordinator is responsible for performing the tasks associated with the organization's Technology Deployment operations, with immediate focus on successfully delivering country Trade Efficiency Assessments (TEA), also known as Shipment Efficiency Assessments (SEA) reports. This position reports to the Manager of Deployment, with a focus on research analysis with support to project management and the deployment process.

KEY ROLES & RESPONSIBILITIES  

• Perform all country shipment efficiency assessment tasks according to guidelines
• Assist in data validation, findings analysis, and report preparation for all TEA
• Perform all country TEA tasks according to guidelines
• Facilitate training of external participants on new processes and procedures
• Assist in developing web-based education modules and other multimedia tools to facilitate self-directed education for users of the new system
• Conduct research as needed to support management decision-making and organizational objectives
• Employ best project management practices for all projects
• Monitor project performance and escalate as needed to meet objectives
• Assist in RFI/RFP/RFQ preparation and development
• Serve as a firm liaison with vendors on behalf of the organization
• Demonstrate an ongoing commitment to personal and departmental improvement
• Assist with operational logistics for multiple country events, including vendor negotiation and venue selection
• Coordinate identification of event attendees and invitation process
• Coordinate content development of print and electronic communication materials for preparation by graphics design and e-media personnel
• Provide support to ongoing projects from an operational and resource standpoint
• Perform additional assignments as required by the needs of the operational units of the organization

APPOINTMENT CRITERIA  

• Undergraduate degree in Marketing, Research, Industrial Engineering, Operations Planning & Engineering, Information Technology, or related field is required; MBA preferred
• At least 2-3 years of related industry experience
• Experience and knowledge in Logistics and Supply Chain
• Fluency in written and spoken English
• International travel flexibility with minimal visa restrictions

POSITION SUMMARY/STRATEGIC ROLE
The Director of Marketing & Communications provides expert advice and analysis on all areas of marketing, public relations, government and business lobbying, event management, campaign management, graphic design, copywriting and video production in an e-services creative studio. The Director should possess superior communication and writing skills and have experience in presenting to high-level business leaders and government officials. The ability to write analytical and persuasive business, marketing, and communication plans is essential. Experience in an international NGO, PPP, or a pan-regional government body such as the OECD, UN, WTO, or similar, would be highly regarded given the international role of the organization and the caliber of people whom the executive will interact with.

KEY ROLES & RESPONSIBILITIES

• Participate in periodic strategic planning sessions, develop the external communications plan, and measure and assesse effectiveness of tactics and campaigns to support marketing
• Develop and execute client-facing and promotional communications that promote positive relationships and drive new business
• Be involved in Business to Government and Business to Business lobbying, marketing, and public relations
• Facilitate unit programs and campaigns, develop content, and creatively use public relations to achieve new business objectives
• Implement public relations and marketing communications associated with strategic partnerships
• Coordinate all Event Management programs in liaison with the Director of Public Affairs & Government Relations
• Ensure proper corporate messaging in all formats (website, video, and print) and the maintenance of the organization’s communications library
• Cooperate with the Director of Product Marketing to implement strategies to ensure the organization is highly visible, properly positioned, and favorably referenced across the globe
• Work with internal and external marketing resources to execute high-impact, integrated campaigns; including content development and promotions through website, advertising, events, webinars, and direct mail, that increase brand awareness and compel potential partners to contact the Business Development team
• Ensure proper utilization of the Marketing Communications budget for Advertising and Public Relations

APPOINTMENT CRITERIA

Qualification & Experience

• Undergraduate degree in Marketing, Business Administration, or any related field; MBA preferred
• A minimum of ten years of experience in product marketing and lobbying within an NGO or Business Association marketplace
• International travel flexibility with minimal visa restrictions
• High proficiency in English (multilingual preferred)

Competencies/Skill

• Strong understanding of publisher business strategies
• Demonstrable ability to develop product positioning and messaging
• Strong knowledge of B2B marketing, software-as-a-service, and the digital advertising ecosystem
• Strong understanding of the competitive market and the Information Technology industry as a whole
• Demonstrable success in working within cross functional teams
• Proven track record in developing highly effective sales presentations and collateral
• Ability to build strong, trusting relationships (both internally and externally)
• Energetic, forward-thinking, and creative
• High ethical standards and an appropriate professional image
• Strong sense for setting priorities, and adjusting them as needed in order to accomplish all objectives in an effective and timely manner
• Demonstrable ability to increase productivity and to continually improve methods, approaches, and departmental contributions within budget
• Strong understanding of channel structures
• Good understanding and experience in Event Management
• Experience in Business to Government and Business to Business lobbying
• Demonstrable ability to manage creative and productions teams in graphic design, e-Services, and video

POSITION SUMMARY/STRATEGIC ROLE
The Executive Assistant to Deputy Secretary-General provides high-level, confidential administrative support to the Executive Management. Duties include project-based activities, as well as scheduling travel, arranging meetings, handling information requests, preparing reports and correspondence, and liaising with various levels of stakeholders. This position is often privy to confidential information and as such, requires diplomacy and discretion.

KEY ROLES & RESPONSIBILITIES

• Demonstrate a high degree of professionalism, initiative, and independence in supporting the Executive Management on a wide variety of issues
• Establish and maintain effective working relationships with all staff and officials, including external stakeholders
• Manage calendar events; including responding to meeting and travel requests, notifying Management of out-of-office appointments, and rescheduling when necessary
• Supervise the preparation of materials for meetings as appropriate
• Receive, sort, and screen all incoming faxes and mail; categorize and prioritize responses needed; use initiative to prepare responses for signature; assemble background information from many sources; summarize lengthy correspondence, highlighting key sentences and topics; and follow up to ensure proper and timely action is taken
• Add to and maintain an accurate business and personal contact database of the Executive Management
• Assist in the timely management of all communication (written and via telephone, e-mail, and voice-mail) among stakeholders; compose letters and statements; and monitor follow-ups with all distribution that requires answers, responses, and written replies
• Prepare agendas, attend meetings when instructed and take minutes, distribute and make necessary follow-up on progress and ensure that datelines are met
• Maintain a proper filing system and keep it up-to-date
• Orchestrate strategic work to bring the Executive Management priorities to function
• Provide back-up support to the Executive Management concerning operations, project planning, and implementation as needed
• Help plan and coordinate visits of guests of the Executive Management, ensure appropriate officials and administrators are notified of visits, and help plan and coordinate the preparation of such events as necessary
• Draft and type non-routine letters, memos, documents, and various reports requiring familiarity with commonly used business and technical expressions
• Carry out research and relevant studies on specific topics as required
• Write reports, edit speeches, and prepare executive summaries of lengthy reports
• Maintain comprehensive understanding of company policies, procedures, and methods of operation to effectively and efficiently conduct duties and responsibilities
• Perform other related duties incidental to the work described herein

APPOINTMENT CRITERIA

Qualification & Experience

• Bachelor’s degree in Business Commerce Marketing, Administration, or related field (MBA or other relevant advanced business degree preferred)
• A minimum of 5 years of experience as an Executive Assistant, Senior Personal Assistant, or in Office Management
• Proven track record in the management of people on behalf of Senior Management such as MD, CEO, Chair and the Office of the CEO
• Demonstrable experience with Delegation, Staffing, Managing Processes, and Supervision
• Interest in technology, innovation ,and the improvement in the world’s economy
• Excellent proficiency in English
• Multilingual preferred (key languages include Chinese, Spanish ,and Arabic)

Executive Qualifications:

• Discrete with high level of professionalism
• Excellent organizational skills with strong attention to details
• Initiative and independent judgment
• Impeccable communication and interpersonal skills
• Excellent analytical and decision making skills
• Knowledge of standard office procedures and equipment
• Ability to deal in a fair and courteous manner with a variety of individuals
• Strong computer applications knowledge (preferably Mac) and Internet research skills
• Ability to fulfill requests or otherwise provide services, accurate information, or assistance in a courteous and timely manner
• Ability to travel extensively with least entrance requirement preferred
• Flexible in a changing environment

POSITION SUMMARY/STRATEGIC ROLE
The Director of e-Insurance will provide expert analysis and advice on the building of an e-Insurance revenue sharing entity. The director will be responsible of identifying and negotiating with potential partners who have a global profile in e-Insurance, Insurance Broking, General Insurance, Marine Insurance, Banking, Investment Banking, and e-Payment services and technologies. The director will have an initial establishment of the business role, followed by a supervisory partnering role with the chosen partner. Deep knowledge and experience in B2B and B2C e-Insurance, e-Commerce and e-Payment are essential; as well as the preparation and negotiation of documentation in various disciplines including offer memorandums, mergers, and acquisitions. The Director will be required to work closely with the Business Development Director, Finance Director, and Legal Director. The Director must have experience in working with Investment Bankers. The Director will also need to work in a technical capacity to provide advice and support to the Director of Technology regarding the establishment of a global Digital Economy e-Insurance platform focused on the B2B market.

KEY ROLES & RESPONSIBILITIES

• Provide analysis, research, and advice on the establishment of the revenue sharing partner and contribute to M&A and business strategic planning ?
• Have experience in General and Marine Insurance, Insurance Broking, e-Insurance, e-Finance, e-Payment enablement, sales, analysis, and Research Services ?
• Have deep knowledge of revenue generation strategies for e-Insurance, e-Finance, and e-Payment systems ?
• Provide expert e-Insurance advice on issues arising from the selection of a global revenue sharing partner ?
• Be exceptionally well-connected and regarded in the e-Insurance marketplace, with an excellent record in B2B and B2C business transactions ?
• Develop and recommend company policy and position on e-Insurance issues
• Conduct and coordinate research into a variety of e-Insurance, B2B, and B2C issues (in particular the identification of suitable business partners) ?
• Represent the company or its officials in various high-level meetings with investment bankers, legal and finance professionals ?
• Represent the company at discussions, negotiations, and strategy sessions with potential partners and ultimately the agreed partner ?
• Write, review, and edit reports, opinions, correspondence, articles, and other documents pertinent to e-Insurance and the B2B marketplace ?
• Be a spokesperson and opinion leader in e-Insurance circles, seminars, conferences, and symposia ?
• Develop and recommend operating policy and procedural improvements

APPOINTMENT CRITERIA

Qualification & Experience

• Master's degree in e-Insurance, e-Commerce, or related field of IT and business; MBA preferred ?
• Knowledge of e-Insurance, e-Finance, e-Payments, and e-Commerce in the B2B and B2C marketplace
• A minimum of 15 of years working experience
• Strong interpersonal and communication skills
• Knowledge of actuarial principles for general insurance and knowledge of international insurance law and regulation
• Wide range of knowledge in Insurance (General and Marine), Insurance Broking, Banking, Investment Banking and e-Services as related to the e-Insurance and e-Payment environment?
• Membership of national and international professional bodies related to e-Insurance and e-Commerce?
• Required visibility to maintain a professional appearance and to provide a positive company image to the public

POSITION SUMMARY/STRATEGIC ROLE
The Director of e-Commerce will provide expert analysis and advice on the building of an e-Commerce revenue sharing entity. The Director will be responsible for identifying and negotiating with potential partners who have a global profile in e-Commerce, Media, Marketing, and Communications. The Director will have an initial establishment of the business role, followed by a supervisory partnering role with the chosen partner. Deep knowledge and experience in B2B and B2C e-Commerce are essential; as well as the preparation and negotiation of documentation in various disciplines, including offer memorandums, mergers, and acquisitions. The Director will be required to work closely with the Business Development Director, Finance Director, and Legal Director. The Director must have experience in working with Investment Bankers. The Director will also need to work in a technical capacity to provide advice and support to the Director of Technology regarding the establishment of a global Digital Economy e-Commerce platform focused on the B2B market.

KEY ROLES & RESPONSIBILITIES

• Provide analysis, research, and advice on the establishment of the revenue sharing partner and contribute to M&A and business strategic planning
• Have experience in e-Commerce sales, analysis, online advertising, e-Commerce enablement, Research Services, and the establishment of a Carbon Trading Platform
• Have deep knowledge of revenue generation strategies for e-Commerce including but not exclusive to Cost Per Click (CPC), Cost Per 1000 Impressions (CPM), Virtual Billboards (VB), Virtual Outsourcing (VOS), video meeting to conduct transactions, and commission on payments
• Provide expert e-Commerce advice on issues arising from the selection of a global revenue sharing partner
• Be exceptionally well-connected and regarded in the e-Commerce marketplace, with an excellent record in B2B and B2C business transactions
• Develop and recommend company policy and position on e-Commerce issues.
• Conduct and coordinate research into a variety of e-Commerce, B2B, and B2C issues (in particular the identification of suitable business partners)
• Represent the company or its officials in various high-level meetings with investment bankers, legal and finance professionals
• Represent the company at discussions, negotiations, and strategy sessions with potential partners and ultimately the agreed partner
• Write, review, and edit reports, opinions, correspondence, articles, and other documents pertinent to e-Commerce and the B2B marketplace
• Be a spokesperson and opinion leader in e-Commerce circles, seminars, conferences and symposia
• Develop and recommend operating policy and procedural improvements

APPOINTMENT CRITERIA

Qualification & Experience

• Master's degree in e-Commerce or related field of IT and business; MBA preferred
• Knowledge of e-Commerce in the B2Band B2C marketplace
• A minimum of 15 years of working experience
• Strong interpersonal and communication skills
• Wide range of knowledge in Media, Marketing, and Communications as related to the e-Commerce environment
• Membership of national and international professional bodies related to e-Commerce
• Required visibility to maintain a professional appearance and to provide a positive company image to the public

POSITION SUMMARY/STRATEGIC ROLE
The Director of Finance supports the VP Finance on strategic financial planning, budgeting, cash flow, forecasting, and other matters related to finance and accounting for the company. This includes ensuring that company accounting procedures and reporting conform to Generally Accepted Accounting Principles (GAAP). The Director of Finance ensures consistency of accounting, reporting, and internal controls across the organization.

KEY ROLES & RESPONSIBILITIES

• Support the VP Finance on strategic financial planning matters.
• Develop finance a department manual for financial planning, reporting and control policies, procedures and tools
• Establish treasury control mechanism to ensure operational safeguarding of company assets
• Produce monthly management accounts and support managers on all aspects of financial reporting and budgetary control, including financial training and support
• Prepare monthly forecasts in conjunction with managers and prepare monthly and quarterly monitoring reports
• Financially appraise projects and advise the Management on cost/benefit analysis and related financial risks
• Manage and monitor the organization's cash flow and prepare regular cash flow forecasts
• Conduct quarterly audit and review of the World Logistics Council's network cash flows and transactions
• Develop and maintain thorough financial procedures for the organization
• Ensure all financial records are kept accurately, securely, up to date, and in line with legislative requirements
• Assist the Management in all aspects of internal and external audit, including the completion of Year End Accounts
• Ensure that all financial policies within World Logistics Council are adhered

APPOINTMENT CRITERIA

    Qualification & Experience

• Master's degree in Finance, Accounting, or Business with strong Accounting experience
• Ten (10) years experience in a mid to senior level finance or accounting position (CPA preferred)
• Knowledge of finance, accounting, budgeting, and cost control principles including Generally Accepted Accounting Principles
• Knowledge of automated financial and accounting reporting systems
• Experience in Mergers & Acquisitions as well as established relationships with Investment Bankers
• Knowledge of financial regulations affecting local as well as international operations
• Ability to analyze financial data and prepare financial reports, statements, and projections
• Working knowledge of short and long term budgeting and forecasting, rolling budgets, and profitability analysis
• Experience in Government, NGO, and Private Sector contracting
• Small and large project and program orientation and outcome management
• Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects

POSITION SUMMARY/STRATEGIC ROLE
The Director of the CEO Office is responsible for supporting the CEO in making decisions as well as managing and completing high-level projects. Projects and duties are related to strategic directives as well as high-level public official and private sector executive contacts and communications. Position involves process implementation, staffing assignments, international public events, and among others. The Director makes sure the organization as a whole delivers against deadlines and ensures the highest quality of work is delivered. Duties include preparation and review of communications, management of the CEO’s agenda and office matters; management of external and internal events, visits, and meetings; following up on strategic projects with teams to ensure completion is on time and up to the required standard of quality; and making sure that staff apply company standards and follow internal policies and procedures.

KEY ROLES & RESPONSIBILITIES

• Be the gatekeeper of the CEO’s office and continually monitor the flow of information going in and out of the CEO’s office
• Manage the CEO’s agenda & travel schedules and make sure meeting requests are thoroughly followed up
• Make sure that strategic projects and policies are followed up and completed in a timely manner, ensuring high quality delivery
• Call for meetings upon the CEO’s request in relation to personnel issues, company processes, or projects
• Oversee and follow up with staff on the timely and quality execution of planned activities related to strategic projects and decisions taken by the CEO
• Review and comment on materials and documents related to the execution of high profile strategic projects and programs being presented to the CEO, thus ensuring accuracy and quality
• Communicate messages in writing as well as in person from the CEO’s office to both internal staff and external high-level officials and business executives (This includes but is not limited to e-mails, written correspondence, invitation letters, statements, memos, executive summaries, policy documents, minutes, PowerPoint presentations, executive summaries, RFPs, reports, speeches, etc.)
• Manage and coordinate visits of high-level officials and business contacts; making sure they are properly guided, introduced, and welcomed
• Manage and coordinate events and meetings as required by the CEO’s office; ensuring preparation of agenda, attendance lists, manuals, and other relevant materials
• Be the gatekeeper of company policies, procedures, and methods of operation to ensure compliance across the company
• Maintain accurate and up-to-date contact database and proper filing of project documents and communications
• Carry out research and relevant studies on specific topics related to business, policy, and others as required and prepare reports on findings

APPOINTMENT CRITERIA

    Qualification & Experience

• Master's degree in Business, Political Science, or Communications
• Superior written and oral English communication skills
• Preferably multilingual (Key languages include Chinese, Spanish, and Arabic.)
• A minimum of 10 years of experience in a similar position or as a senior manager either in communications or public policy in an international environment dealing with high-level executives and officials
• Proven track record in the management of people on behalf of Senior Management such as MD, CEO, Chair, and the Office of the CEO
• Demonstrable experience with Delegation, Staffing, Managing Processes, and Supervision
• Interest in technology, innovation, and the improvement in the world’s economy

    The candidate's Executive qualifications include:

• Ability to travel extensively
• Strong work ethic; discrete with excellent judgment
• Advanced Word and PowerPoint skills and intermediate Excel skills
• Advanced Internet research skills
• Superior communication and interpersonal skills
• Excellent organizational skills with high attention to details
• Excellent analytical and decision making skills
• Ability to manage teams effectively
• Ability to work well under pressure with a high level of drive
• Ability to work irregular hours and adapt to changing schedules

POSITION SUMMARY/STRATEGIC ROLE
The HR Director oversees the HR function across the organization and across each of the 4 global regions. The Director manages and oversees the efficient posting, hiring, interviewing, reviewing, and termination (if necessary) of employees. The Director works in collaboration with the Finance Department to manage the payroll function. The Director ensures that all HR-related matters are managed in a confidential and professional manner in accordance with the requirements and labor law of the jurisdiction in which employees are deployed. The Director has a strategic role in assessing the needs of the company to ensure appropriate talent is acquired, managed, and retained to ensure success of the global mission.

KEY ROLES & RESPONSIBILITIES

• Identify staff vacancies, assist with job descriptions' preparation, place advertisements, conduct interviews, perform background checks, and select/recommend applicants
• Analyze; develop; and administer competitive compensation, benefits, and performance management systems and programs; and ensure compliance with legal requirements
• Provide current and prospective employees with information about compensation and benefits policies, job duties, working conditions and career development
• Assist with preparation of legal agreements for employees and outside contractors
• Manage personnel matters dealing with understaffing, referee disputes, and administer disciplinary procedures and employee terminations
• Advise managers on organizational policy and recommend needed changes
• Plan and conduct new employee orientation to foster positive attitude and knowledge of individual performance expectations towards achieving organizational objectives
• Serve as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems
• Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, and employee relations
• Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends
• Develop and/or administer special projects in areas such as pay equity, savings bond programs, day-care, and employee awards
• Provide terminated employees with outplacement or relocation assistance

APPOINTMENT CRITERIA

Qualification & Experience

• Bachelor's degree in Business Administration, Human Resources Management; MBA or Master's in Psychology or HR preferred
• 10-15 years of Human Resources experience
• Multilingual preferred
• International contract experience and knowledge of ex-patriot programs and experience in government, NGO, and private sector contracting
• Small and large project and program orientation and outcome management
• Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects

Competencies/Skills

• Maintain records and compile statistical reports concerning personnel-related data, such as hires, transfers, performance appraisals, and absenteeism rates
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices
• Conduct exit interviews to identify reasons for employee termination
• Investigate and report on industrial accidents for insurance carriers
• Represent organization at personnel-related hearings and investigations
• Negotiate bargaining agreements and help interpret labor contracts
• Prepare personnel forecast to project employment needs
• Prepare and follow budgets for personnel operations
• Develop, administer, and evaluate applicant tests
• Oversee the evaluation, classification, and rating of occupations and job positions

POSITION SUMMARY/STRATEGIC ROLE
The Director of Public Relations & Government Affairs (Director P&G) oversees the establishment and management of regional and global public relations/government affairs, as well as the development and implementation of policies and procedures. The Director P&G provides leadership in the establishment and maintenance of relationships with pan-regional semi-government organizations, government ministries, central banks, industry associations, and other NGOs. The Director P&G enables the co-convening of hosted events in countries throughout the region; including high-level government and industry keynote speakers, expert panelists, and press conferences with local and international media. The Director P&G sets goals, monitors work, and evaluates results to ensure that departmental and organizational objectives and operating requirements are met and are in line with the needs and mission of the organization.

KEY ROLES & RESPONSIBILITIES

• Implement corporate policies, procedures, and organizational structure for assigned operating unit within the framework of corporate policy
• Liaise, as the senior level executive, with Government officials; such as Ministries of Trade, Finance, and Economy, as well as Central Banks and NGOs to co-convene events related to our global initiative
• Oversee the operational logistics for multiple country events, including vendor negotiation and venue selection.
• Ensure the P&G team manages identification of event attendees and invitation process
• Direct content development of print and electronic communication materials for preparation by graphics design and e-media personnel
• Establish relationships with local and international media and manage press conferences and press releases
• Provide support to any number of projects from an operational, financial, and resource standpoint
• Assist in the establishment, and ensure compliance, of the operational units’ short-term and long-term goals with overall corporate objectives
• Plan, staff, and supervise all assigned work unit activities through subordinate managers to ensure a cohesive operational unit
• Provide advice, guidance, and direction to subordinate executives and managers toward their professional development
• Coordinate and confer with professional staff to resolve operations issues and difficulties, and authorize department operational procedures within corporate framework
• Perform additional assignments as required by the needs of the operational unit, company, or as directed

APPOINTMENT CRITERIA

Qualification & Experience

• Master’s degree preferably in Business Administration, Marketing, Public Relations, Communications, Economics or related studies; a PHD would be well-regarded
• A minimum of 15 years of experience in a senior executive level position, such as Director or VP
• Proven track record in the management of company operations, process implementation, and quality assurance
• Experience in Logistics Industry and Technology Application would be an advantage

Competencies/Skills

• Work with the CEO Office to shape and develop global and regional strategy and organization
• Ensure proper reporting structure with global/regional/corporate functions
• Identify opportunities for process improvement within each functional area
• Advise the CEO Office on strategic business development and key corporate planning initiatives that relate and impact the operations of the company
• Discrete with a high level of professionalism at all times in the daily management of the team
• Excellent organizational skills with strong attention to details
• Strong initiative and sound judgment with a leadership perspective to ensure teamwork and inspiration to the team
• Excellent ability for public presentations and interaction at all levels internally and externally
• Impeccable communication and interpersonal skills
• Excellent analytical and decision-making skills
• Multilingual fluency in at least 2 languages (fluency in written and spoken English)
• Strong office computer applications knowledge and skills
• Action-oriented with a keen sense of urgency
• Flexible-minded and willing to make changes and/or adjustments as the organization continues to grow

POSITION SUMMARY/STRATEGIC ROLE
The Director of e-Finance will provide expert analysis and advice on the building of an e-Finance revenue sharing entity. The Director will be responsible of identifying and negotiating with potential partners who have a global profile in e-Finance, Banking, Investment Banking, and e-Payment services and technologies. The Director will have an initial establishment of the business role, followed by a supervisory partnering role with the chosen partner. Deep knowledge and experience in B2B and B2C e-Finance and e-Payment are essential; as well as the preparation and negotiation of documentation in various disciplines, including offer memorandums, mergers, and acquisitions. The Director will be required to work closely with the Business Development Director, Finance Director, and Legal Director. The Director must have experience in working with Investment Bankers. The Director will also need to work in a technical capacity to provide advice and support to the Director of Technology regarding the establishment of a global Digital Economy e-Finance platform focused on the B2B market.

 KEY ROLES & RESPONSIBILITIES

• Provide analysis, research, and advice on the establishment of the revenue sharing partner and contribute to M&A and business strategic planning
• Have experience in e-Finance, e-Payment, sales, analysis, e-Finance and e-Payment enablement, Research Services
• Have deep knowledge of revenue generation strategies for e-Finance and e-Payment systems
• Provide expert e-Finance advice on issues arising from the selection of a global revenue sharing partner
• Be exceptionally well-connected and regarded in the e-Finance and e-Payment marketplace, with an excellent record in B2B and B2C business transactions
• Develop and recommend company policy and position on e-Finance issues.
• Conduct and coordinate research into a variety of e-Finance, B2B, and B2C issues (in particular the identification of suitable business partners)
• Represent the company or its officials in various high-level meetings with investment bankers, legal and finance professionals
• Represent the company at discussions, negotiations, and strategy sessions with potential partners and ultimately the agreed partner
• Write, review, and edit reports, opinions, correspondence, articles, and other documents pertinent to e-Finance and the B2B marketplace
• Be a spokesperson and opinion leader in e-Finance circles, seminars, conferences, and symposia
• Develop and recommend operating policy and procedural improvements

APPOINTMENT CRITERIA

Qualification & Experience

• Master’s degree in e-Finance, e-Commerce, or related field of IT and business; MBA preferred
• Knowledge of e-Finance, e-Payments, and e-Commerce in the B2B and B2C marketplace
• A minimum of 15 of years working experience
• Strong interpersonal and communication skills
• Wide range of knowledge in Finance, Banking, Investment Banking, and e -Services as related to the e-Finance and e-Payment environment
• Membership of national and international professional bodies related to e-Finance and e-Commerce
• Required visibility to maintain a professional appearance and to provide a positive company image to the public

POSITION SUMMARY/STRATEGIC ROLE
The KTU (Knowledge Transfer Unit) Manager coordinates the department’s activities and facilitates internal operations. The KTU Manager monitors publicity and conducts research to find out the concerns and expectations of stakeholders. The KTU Manager reports and explains the findings to Executive Management. Additional responsibilities include planning meetings, scheduling appointments, and reviewing communication strategies and planning. The KTU Manager also oversees the Manager of E-Services who produces graphic design, videos, marketing and advertising materials, blogs, and social media.

KEY ROLES & RESPONSIBILITIES

• Manage the organization Knowledge Transfer Unit
• Develop collateral material and distribution, update websites, and maintain the events database (in collaboration with other departments)
• Support the Manager of Public & Government Affairs (P&G) with printed and e-materials and with the event management of conferences, meetings, and presentations 
• Work closely with the Marketing & Communication Director in Michigan and the Marketing & Communication Managers in each of the 4 regions, as well as organizational personnel to support communication needs
• Develop, manage, update, and write content for collaterals and websites 
• Create and present storyboards of ideas
• Review progress and customize materials according to the stakeholders’ standards
• Provide professional, courteous, and efficient service to all internal and external stakeholders
• Proofread collaterals (brochures, flyers, manuals, presentations and booklets) to check spelling, punctuation, and grammar; and make the necessary changes
• Help market and communicate events
• Maintain library system for press cuttings, monitor cuttings, and report and maintain an e-library repository
• Liaise with E-Services Department to ensure software is appropriate to maintain content on the website
• Understand digital technology of target audience and competitors’ activities in the market
• Coordinate production and distribution of collateral materials
• Assist with social media campaigns: design, scheduling, posting, and monitoring
• Prepare work by gathering and sorting department documents and information

APPOINTMENT CRITERIA

Qualifications & Experience

• Bachelor's degree or a Master's degree in Literature, Language, Journalism, or any related field; MBA preferred
• 10 years of professional experience in editing, graphics, marketing, PR and/or event management
• Recognized writing skills and excellent managerial and presentation skills
• Ability to work to tight deadlines and prioritize workload

Competencies/Skills

• Excellent and fluent in oral and written English; Multilingual preferred
• Excellent ability for public presentations at all levels, internally and externally
• Impeccable communication and interpersonal skills
• Strong management and organizational skills
• Process-oriented and adherence to proper reporting structure with regional/corporate functions
• Ability to diligently assist the group on related strategic issues that can positively impact target achievements
• Discrete with high level of professionalism at all times in dealing with all level of the team
• Strong initiative and sound judgment, with a leadership perspective to ensure teamwork and inspiration to the team
• Excellent analytical and decision–making skills
• Reliable, dedicated, hardworking, and passionate about learning new things
• Action-oriented with a keen sense of urgency
• Flexible-minded and willing to make changes and/or adjustments as the organization continues to grow
• Superb ability to execute multiple tasks at once
• Willing to travel when required and engage in flexible working hours

POSITION SUMMARY/STRATEGIC ROLE
The 3D Animator is a specialist responsible for creating corporate designs and video animations. This position reports to the Creative Manager. Junior and senior level positions are available – qualification for each depends on experience.

KEY ROLES & RESPONSIBILITIES

• Liaise with management and develop animation from their concepts
• Produce animation involving a number of stages, composite and build models, and rigging lighting
• Create storyboards
• Draw in 2D to create sketches, artwork, or illustrations
• Design models, backgrounds, sets, characters, objects, and the animation environment
• Develop the timing and pace of the movements of a character or object during the sequence of images (called the animatic) and ensure they follow the soundtrack and audio requirements
• Build up accurate, detailed frame-by-frame visualsRecord dialogue and work with editors to composite the various layers of animation (backgrounds, special effects, characters and graphics) in order to produce the finished piece

APPOINTMENT CRITERIA  

Qualification & Experience

• University Degree in Graphic Design
• Knowledge of and experience in all animation types: 2D hand-drawn, 2D computer-generated, 3D computer-generated, and stop frame/stop motion
• 3- 5 years of working experience
• Ability to work to deadlines and meet requirements

Competencies/Skills

• Storyboarding skills
• High degree of skill with common 2D/3D video and animation applications such as AfterEffects, Premiere, Softimage, 3D Studio Max, Cinema 4D/ 3dMax/ Maya
• Strong client communications ability, including the ability to translate clients’ wishes into developed concepts

POSITION SUMMARY/STRATEGIC ROLE
The Manager of Deployment is responsible for performing the tasks associated with the organization’s Technology Deployment operations, with immediate focus on successfully delivering country Trade Efficiency Assessments (TEA), also known as Shipment Efficiency Assessments (SEA) reports. This position reports to the Deployment Director, with a focus on research analysis. The Manager supports the deployment process as well as all aspects of project management.

KEY ROLES & RESPONSIBILITIES   

• Expertly utilize data organization, analysis and reporting tools
• Take ownership of data validation and analysis, leading to quality assessments and summaries
• Participate in research and analysis as well as write economic and trade reports
• Train and supervise coordinators and research assistants on evaluating data quality and pointing out anomalies
• Provide project management support such as task allocation planning, progress tracking, cost estimation, vendor selection and management , etc.
• Liaise with team members across multiple locations
• Perform additional assignments as required by the needs of the operational units of the organization

APPOINTMENT CRITERIA  

Qualification & Experience

• A Bachelor of Science or Bachelor of Engineering in any of the following fields of study: Computer Science or Engineering, Mathematics or Economy (with some Computer Science background); M.S. preferred
• Demonstrable expertise and skill in data collection, analysis, and interpretation
• Experience in technology solutions deployment and assessment

Competencies/Skills

• Excellent command of English writing
• Excellent analytical skills
• Strong communication skills
• Efficient and solution-oriented 
• Ability to work under pressure and to pay full attention to details and data anomalies

POSITION SUMMARY/STRATEGIC ROLE
The Software Developer is a creative Web/Mobile Front-End and Back-End Developer who is part of a growing team of software engineers who achieve project functionality along with the best of execution. The Software Developer is responsible for the analysis, design, documentation and implementation of software applications and tools. In addition, the Developer supports existing software applications and user requirements. This position reports to the Software Development Manager.

KEY ROLES & RESPONSIBILITIES   

• Develop and manage software development, applications, tools, operating systems, libraries, and integrations
• Research and plan solutions in order to enhance software engineering practices
• Work with a team of developers and support teamwork and collaboration across the organization
• Observe best practices in design and development
• Participate in system analysis and architecture including interactions between the UI and the back-end
• Create quality documentation related to system requirements, functional analysis, and technical approach
• Commit to timely delivery of KPIs in order to provide transparency, and ensure effective and efficient project performance
• Contribute to successful Systems Development Life Cycle for both new and existing products
• Participate in software development for the web as part of onoing as well as new projects to provide excellent products related to HR, operations management, websites and others

APPOINTMENT CRITERIA  

Qualification & Experience

• B.S. or M.S. degree in Computer Science or Engineering
• A minimum of 3 years of experience in web development
• Object-oriented programming (Java, J2EE, Client/Server Side development)  
• Experience in JavaFX development, front end desktop/web and mobile applications, and iOS Development
• Have done at least 1 Implementation using ORM (Hibernate)
• Experience in Web Services (REST, wsdl)
• Experience in PHP, HTML5, JavaScript, CSS3 and SQL for web applications 
• Experience in JQuery, MVC frameworks, AJAX
• Knowledge in creating data visualizations for desktop, web, and mobile applications
• Excellent analytical and communication skills
• Experience and knowledge in web browser / mobile device compatibility and bug avoidance

Desirable Skills? 

• Knowledge/experience (1+ years) in developing projects in Objective-C, or Java for mobile devices (iOS and Android)
• Expertise in user interface development
• Experience in integrating mobile applications to Web Services? 
• Experience in developing and maintaining software applications and tools in accordance with the Systems Development Life Cycle (SDLC)
• Ability to conduct research to resolve software issues and to discover innovative ways to enhance the applications
• Ability to maintain, either internally or externally, the necessary skill sets to support all of the various technology platforms

Required Competencies

• Strong communication and interpersonal skills; ability to liaise with a wide variety of internal or external parties
• Energetic, creative, and goal-oriented
• High ethical standards and an appropriate professional image
• Ability to succeed in a dynamic environment with a diverse team
• A broad-based programming background
• Self-starter; ability to proactively complete all tasks with minimal supervision

POSITION SUMMARY/STRATEGIC ROLE
The Deployment Assistant Manager/Coordinator is responsible for performing the tasks associated with the organization's Technology Deployment operations, with immediate focus on successfully delivering country Trade Efficiency Assessments (TEA), also known as Shipment Efficiency Assessments (SEA) reports. This position reports to the Manager of Deployment, with a focus on research analysis with support to project management and the deployment process.

KEY ROLES & RESPONSIBILITIES  

• Perform all country shipment efficiency assessment tasks according to guidelines
• Assist in data validation, findings analysis, and report preparation for all TEA
• Perform all country TEA tasks according to guidelines
• Facilitate training of external participants on new processes and procedures
• Assist in developing web-based education modules and other multimedia tools to facilitate self-directed education for users of the new system
• Conduct research as needed to support management decision-making and organizational objectives
• Employ best project management practices for all projects
• Monitor project performance and escalate as needed to meet objectives
• Assist in RFI/RFP/RFQ preparation and development
• Serve as a firm liaison with vendors on behalf of the organization
• Demonstrate an ongoing commitment to personal and departmental improvement
• Assist with operational logistics for multiple country events, including vendor negotiation and venue selection
• Coordinate identification of event attendees and invitation process
• Coordinate content development of print and electronic communication materials for preparation by graphics design and e-media personnel
• Provide support to ongoing projects from an operational and resource standpoint
• Perform additional assignments as required by the needs of the operational units of the organization

APPOINTMENT CRITERIA  

• Undergraduate degree in Marketing, Research, Industrial Engineering, Operations Planning & Engineering, Information Technology, or related field is required; MBA preferred
• At least 2-3 years of related industry experience
• Experience and knowledge in Logistics and Supply Chain
• Fluency in written and spoken English
• Fluency in written and spoken Arabic, German, Italian and/or Russian for positions based in Beirut
• International travel flexibility with minimal visa restrictions